Service Status
We continuously monitor our infrastructure and its related services.
| Service | Availability | Status |
|---|---|---|
| ServiceClient Area | Availability100.00 % | StatusOperational |
| ServiceNetwork & Infrastructure | Availability99.99 % | StatusOperational |
| ServiceVirtual Servers | Availability100.00 % | StatusOperational |
| ServiceStorage Servers | Availability100.00 % | StatusOperational |
| ServiceDedicated Servers | Availability100.00 % | StatusOperational |
Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.
Active Incidents
- No incident so far.
Past Incidents
- July 1, 2024
- Activation of Photovoltaic Panels
Maintenance completed.
Resolved at 2024-07-19 06:45 UTCMaintenance rescheduled to 2024-07-12 to 2024-07-19.
Rescheduled at 2024-07-12 06:00 UTCTo connect newly installed photovoltaic panels on the roof of the datacenter, power distribution panels will need to be temporarily de-energized. Maintenance is performed on one distribution board at a time. No impact is expected but redundancy is going to be reduced while the necessary work is performed between 2024-07-01 and 2024-07-05.
Scheduled at 2024-07-01 09:00 UTC - June 19, 2024
- Unscheduled Maintenance of Storage Server Hypervisors
All affected hypervisors have been restarted. Maintenance completed.
Resolved at 2024-06-19 12:10 UTCTo fix a critical bug, we need to reboot some of the hypervisors that are powered by Intel Xeon Sapphire Rapid CPUs (Storage Server G2).
Due to the urgency of this matter, zero-downtime migration is not possible. Customer servers on affected hypervisors will thus be rebooted once. Customer intervention is not necessary, all servers will automatically reboot. Multiple minutes of downtime possible while the reboot takes place.
In Progress at 2024-06-19 11:40 UTC