Service Status

We continuously monitor our infrastructure and its related services.

ServiceAvailabilityStatus
ServiceClient AreaAvailability100.00 %StatusOperational
ServiceNetwork & InfrastructureAvailability99.99 %StatusOperational
ServiceVirtual ServersAvailability100.00 %StatusOperational
ServiceStorage ServersAvailability100.00 %StatusOperational
ServiceDedicated ServersAvailability100.00 %StatusOperational

Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.

Active Incidents


No incident so far.

Past Incidents


March 27, 2024
Network Maintenance in Vienna

Maintenance completed.

Resolved at 2024-03-27 06:42 UTC

Maintenance started.

In Progress at 2024-03-27 06:01 UTC

Unplanned follow-up maintenance required to fix a non-impacting issue caused by the recent upgrade of the router "edge1-vie-at" in Vienna. Apologies for the short-term scheduling of this task. Traffic will be rerouted via alternative routes and no impact on customer services expected. Duration: up to 2 hours.

Scheduled at 2024-03-27 06:00 UTC
March 18, 2024
Scheduled Network Maintenance

Maintenance completed.

Resolved at 2024-03-21 08:11 UTC

Maintenance started.

In Progress at 2024-03-21 06:21 UTC

Maintenance rescheduled.

Rescheduled at 2024-03-21 06:00 UTC

Upgrade of router „edge2-vie-at“ in Vienna. Traffic will be rerouted via alternative routes. No impact on customer services expected. Duration: up to 3 hours.

Scheduled at 2024-03-18 07:00 UTC
March 8, 2024
Scheduled Network Maintenance

Maintenance completed.

Resolved at 2024-03-12 09:23 UTC

Maintenance started. Expected duration 2 to 3 hours.

In Progress at 2024-03-12 07:07 UTC

Maintenance rescheduled.

Rescheduled at 2024-03-12 07:00 UTC

Upgrade of router „edge1-vie-at“ in Vienna. Traffic will be rerouted via alternative routes. No impact on customer services expected. Duration: up to 3 hours.

Scheduled at 2024-03-08 07:00 UTC
March 6, 2024
Scheduled Network Maintenance

Maintenance completed.

Resolved at 2024-03-06 14:45 UTC

Maintenance in progress.

In Progress at 2024-03-06 13:04 UTC

Maintenance rescheduled.

Rescheduled at 2024-03-06 13:00 UTC

Upgrade of the other spine router in Vienna. All traffic will be rerouted via the backup spine router in the meanwhile. No impact on customer services expected. Duration: up to 2 hours.

Scheduled at 2024-03-06 09:00 UTC
March 4, 2024
Scheduled Network Maintenance

Maintenance completed.

Resolved at 2024-03-04 10:54 UTC

Maintenance in progress.

In Progress at 2024-03-04 09:42 UTC

Upgrade of one of the spine routers in Vienna. All traffic will be rerouted via the backup spine router in the meanwhile. No impact on customer services expected. Duration: up to 2 hours.

Scheduled at 2024-03-04 09:30 UTC
February 11, 2024
Outage of the Vienna Internet Exchange peering platform

Both VIX Route Servers are back online again.

Resolved at 2024-02-11 15:55 UTC

Both Route Servers of the Vienna Internet Exchange and their website appear offline. Awaiting confirmation by the VIX team.

Investigating at 2024-02-11 13:27 UTC

Connectivity to the Vienna Internet Exchange has been degraded. Traffic is automatically rerouted through alternative paths. No impact for customers expected except for slightly increased latency due to the necessary detours.

Investigating at 2024-02-11 13:20 UTC
February 4, 2024
Scheduled Network Maintenance

Maintenance completed.

Resolved at 2024-02-04 12:58 UTC

Maintenance in progress.

In Progress at 2024-02-04 09:05 UTC

Maintenance of ToR switches scheduled for 2024-02-04. No impact expected for customer systems. Expected duration: up to 2 hour.

Scheduled at 2024-02-04 09:00 UTC
February 3, 2024
Maintenance of the Linux Package Mirror

Maintenance completed.

Resolved at 2024-02-03 09:43 UTC

Maintenance in progress.

In Progress at 2024-02-03 09:31 UTC

Maintenance of the Linux package mirror service (mirror.alwyzon.net). Expected duration and impact: installation of packages and updates might not be possible for up to 15 minutes

Scheduled at 2024-02-03 09:30 UTC
January 15, 2024
Scheduled Network Maintenance

Maintenance completed.

Resolved at 2024-01-15 18:02 UTC

Maintenance started.

In Progress at 2024-01-15 08:34 UTC

Minor upgrades of various network components used in Vienna. No impact on customer services expected. Duration: up to 8 hours.

Scheduled at 2024-01-15 08:30 UTC