Service Status

We continuously monitor our infrastructure and its related services.

ServiceClient AreaAvailability100.00 %StatusOperational
ServiceNetwork & InfrastructureAvailability99.99 %StatusOperational
ServiceVirtual ServersAvailability100.00 %StatusOperational
ServiceStorage ServersAvailability100.00 %StatusOperational
ServiceDedicated ServersAvailability100.00 %StatusOperational

Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.

Active Incidents

No incident so far.

Past Incidents

July 1, 2024
Activation of Photovoltaic Panels

Maintenance completed.

Resolved at 2024-07-19 06:45 UTC

Maintenance rescheduled to 2024-07-12 to 2024-07-19.

Rescheduled at 2024-07-12 06:00 UTC

To connect newly installed photovoltaic panels on the roof of the datacenter, power distribution panels will need to be temporarily de-energized. Maintenance is performed on one distribution board at a time. No impact is expected but redundancy is going to be reduced while the necessary work is performed between 2024-07-01 and 2024-07-05.

Scheduled at 2024-07-01 09:00 UTC
June 19, 2024
Unscheduled Maintenance of Storage Server Hypervisors

All affected hypervisors have been restarted. Maintenance completed.

Resolved at 2024-06-19 12:10 UTC

To fix a critical bug, we need to reboot some of the hypervisors that are powered by Intel Xeon Sapphire Rapid CPUs (Storage Server G2).

Due to the urgency of this matter, zero-downtime migration is not possible. Customer servers on affected hypervisors will thus be rebooted once. Customer intervention is not necessary, all servers will automatically reboot. Multiple minutes of downtime possible while the reboot takes place.

In Progress at 2024-06-19 11:40 UTC