Service Status

We continuously monitor our infrastructure and its related services.

ServiceClient AreaAvailability100.00 %StatusOperational
ServiceNetwork & InfrastructureAvailability99.99 %StatusOperational
ServiceVirtual ServersAvailability100.00 %StatusOperational
ServicePerformance ServersAvailability100.00 %StatusOperational
ServiceStorage ServersAvailability100.00 %StatusOperational
ServiceDedicated ServersAvailability100.00 %StatusOperational

Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.

Active Incidents

No incident so far.

Past Incidents

March 9, 2023
Issues with one of the EPYC-powered Hypervisors

The failed hypervisor has been restored. The "Virtual Servers" running on this machine are currently booting up and should be online again any moment.

Resolved at 2023-03-09 13:55 UTC

We are looking into an issue with one of the hypervisors used to serve the "Virtual Servers". Update underway, sorry for the inconvenience.

Investigating at 2023-03-09 13:21 UTC
March 6, 2023
Maintenance of the DNS Recursors

Maintenance completed.

Resolved at 2023-03-06 10:07 UTC

Maintenance in progress.

In Progress at 2023-03-06 07:05 UTC

Scheduled maintenance of the DNS recursors in Vienna. Maintenance is applied to one DNS server at a time and should have no impact on DNS resolution. Should you nevertheless experience issues, check if you have all DNS servers configured in your servers network config (see /etc/resolv.conf)!

Scheduled at 2023-03-06 07:00 UTC
March 1, 2023
Scheduled Network Maintenance

Maintenance completed.

Resolved at 2023-03-01 07:18 UTC

Maintenance in progress.

In Progress at 2023-03-01 06:34 UTC

Maintenance of one of the Edge Routers (edge1.vie) in Vienna scheduled for 2023-03-01. No impact expected for customer systems. Traffic will be rerouted over alternative routes. Expected duration: up to 1 hour.

Scheduled at 2023-03-01 06:30 UTC
February 27, 2023
Scheduled Maintenance of the Client Area

Maintenance completed.

Resolved at 2023-02-27 06:38 UTC

Maintenance in progress.

In Progress at 2023-02-27 06:32 UTC

Minor upgrades of the client area on 2023-02-27 from 06:30 to 07:00 (UTC). No impact on customer servers, but the panel will be disabled for up to 30 minutes.

Scheduled at 2023-02-27 06:30 UTC