Service Status
We continuously monitor our infrastructure and its related services.
| Service | Availability | Status |
|---|---|---|
| ServiceClient Area | Availability100.00 % | StatusOperational |
| ServiceNetwork & Infrastructure | Availability99.99 % | StatusOperational |
| ServiceVirtual Servers | Availability100.00 % | StatusOperational |
| ServiceStorage Servers | Availability100.00 % | StatusOperational |
| ServiceDedicated Servers | Availability100.00 % | StatusOperational |
Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.
Active/Scheduled Incidents
- No incident so far.
Past Incidents
- April 10, 2026
- Virtual Server (G5): issue affecting customers on one hypervisor
The root cause of the hypervisor lockup (a stalled maintenance process) has been identified and resolved.
Customer workloads were already migrated to a healthy hypervisor prior to this event (see update at 10:07 UTC) and should not face any issues.
Resolved at 2026-04-10 11:01 UTCWe are still investigating the root cause of the failure of the hypervisor. To limit the impact to customer services, all Virtual Servers on that hypervisor are migrated to another hypervisor in the meanwhile.
In Progress at 2026-04-10 10:07 UTCWe are looking into an issue with one of the hypervisors used to serve the "Virtual Servers". Update underway, sorry for the inconvenience.
Investigating at 2026-04-10 09:14 UTC