Service Status
We continuously monitor our infrastructure and its related services.
| Service | Availability | Status |
|---|---|---|
| ServiceClient Area | Availability100.00 % | StatusOperational |
| ServiceNetwork & Infrastructure | Availability99.99 % | StatusOperational |
| ServiceVirtual Servers | Availability100.00 % | StatusOperational |
| ServiceStorage Servers | Availability100.00 % | StatusOperational |
| ServiceDedicated Servers | Availability100.00 % | StatusOperational |
Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.
Active/Scheduled Incidents
- No incident so far.
Past Incidents
- July 9, 2026
- Maintenance of the Hypervisors for Storage Server (G1)
Maintenance completed.
Resolved at 2026-07-09 10:50 UTCSoftware updates are being installed on all hypervisors behind our Storage Server (G1) products. Customer systems will be rebooted once while the update is applied; no customer action required.
In Progress at 2026-07-09 08:42 UTC - July 7, 2026
- Maintenance of Hypervisors for Virtual Servers (G1-G5) and Storage Server (G2)
Maintenance completed.
Resolved at 2026-07-09 07:25 UTCSoftware updates are being installed on all hypervisors behind our Virtual Server (G1–G5) and Storage Server (G2) products. Maintenance is performed in a zero-downtime manner and no customer action required.
In Progress at 2026-07-07 16:30 UTC - July 7, 2026
- Scheduled Maintenance in Vienna (edge1-vie-at) at 2026-07-09
Maintenance completed.
Resolved at 2026-07-10 05:44 UTCMaintenance in progress.
In Progress at 2026-07-10 05:05 UTCMaintenance rescheduled to July 9, 2026.
Rescheduled at 2026-07-09 05:00 UTCUpgrade of router „edge1-vie-at“ in Vienna. Traffic will be rerouted via alternative routes and might lead to temporarily increased latency for impacted routes. Duration: up to 90 minutes.
Scheduled at 2026-07-07 06:00 UTC - June 2, 2026
- Scheduled Maintenance – Vienna Internet Exchange (VIX)
Maintenance completed.
Resolved at 2026-06-02 22:20 UTCScheduled maintenance at the Vienna Internet Exchange (VIX) affecting all members of the exchange will take place on June 2, 2026 at 23:00 CEST (21:00 UTC) for up to 2 hours. No customer impact is expected. Traffic will be automatically rerouted via alternate paths; however, latency to locally peered destinations may be temporarily increased during the maintenance window.
Scheduled at 2026-06-02 21:00 UTC