Service Status
We continuously monitor our infrastructure and its related services.
| Service | Availability | Status |
|---|---|---|
| ServiceClient Area | Availability100.00 % | StatusOperational |
| ServiceNetwork & Infrastructure | Availability99.99 % | StatusOperational |
| ServiceVirtual Servers | Availability100.00 % | StatusOperational |
| ServiceStorage Servers | Availability100.00 % | StatusOperational |
| ServiceDedicated Servers | Availability100.00 % | StatusOperational |
Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.
Active/Scheduled Incidents
- No incident so far.
Past Incidents
- December 6, 2025
- Increased Latency and Packet Loss towards VIX
VIX team confirmed that the issue should be resolved. We are thus now considering this matter resolved.
Resolved at 2025-12-09 09:12 UTCWe have not yet received an official update from the VIX team, but our monitoring indicates that the connectivity issue has been resolved. All temporary traffic diversions have been removed, and traffic is once again flowing via VIX where applicable. We will continue to closely monitor the situation until we receive confirmation from the VIX team.
Investigating at 2025-12-06 16:36 UTCTraffic is currently being routed via alternative paths to bypass an ongoing issue affecting connectivity via the Vienna Internet Exchange. This may result in slightly increased latency for traffic to some Austrian networks due to the required detours, but otherwise mitigates impact for customer systems.
In Progress at 2025-12-06 14:50 UTCThere appears to be a connectivity issue to the Vienna Internet Exchange impacting connectivity towards multiple Austrian network providers. Further information will follow as available.
In Progress at 2025-12-06 14:10 UTC