Service Status
We continuously monitor our infrastructure and its related services.
| Service | Availability | Status |
|---|---|---|
| ServiceClient Area | Availability100.00 % | StatusOperational |
| ServiceNetwork & Infrastructure | Availability99.99 % | StatusOperational |
| ServiceVirtual Servers | Availability100.00 % | StatusOperational |
| ServiceStorage Servers | Availability100.00 % | StatusOperational |
| ServiceDedicated Servers | Availability100.00 % | StatusOperational |
Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.
Active/Scheduled Incidents
- No incident so far.
Past Incidents
- March 31, 2025
- Maintenance of the Linux Package Mirror
Maintenance completed.
Resolved at 2025-03-31 06:46 UTCMaintenance in progress
In Progress at 2025-03-31 06:33 UTCMaintenance of the Linux package mirror service (mirror.alwyzon.net). Expected duration and impact: installation of packages and updates might not be possible for up to 15 minutes
Scheduled at 2025-03-31 06:30 UTC - February 25, 2025
- Maintenance of the Client Area
Maintenance completed.
Resolved at 2025-02-25 16:36 UTCMinor upgrades of the client area on from 10:00 to 10:30 (UTC). No impact on customer servers, but the panel will be disabled for up to 30 minutes.
In Progress at 2025-02-25 16:06 UTC - February 17, 2025
- Scheduled Maintenance in Vienna (spine1-vie-at) at 2025-02-17
Maintenance completed.
Resolved at 2025-02-18 09:30 UTCMaintenance started.
In Progress at 2025-02-18 09:09 UTCUpgrade of router „spine1-vie-at“ in Vienna. All traffic will be routed via the other spine router during this maintenance. No impact on customer services expected. Duration: up to 90 minutes.
Scheduled at 2025-02-17 10:00 UTC - February 18, 2025
- Scheduled Maintenance in Vienna (edge1-vie-at) at 2025-02-18
Maintenance completed.
Resolved at 2025-02-19 08:40 UTCMaintenance in progress.
In Progress at 2025-02-19 08:01 UTCUpgrade of router „edge1-vie-at“ in Vienna. Traffic will be rerouted via alternative routes and might lead to temporarily increased latency for impacted routes. Duration: up to 90 minutes.
Scheduled at 2025-02-18 08:00 UTC - February 16, 2025
- Scheduled Maintenance in Vienna (edge2-vie-at) at 2025-02-16
Maintenance completed.
Resolved at 2025-02-17 11:50 UTCMaintenance in progress.
In Progress at 2025-02-17 08:01 UTCUpgrade of router „edge2-vie-at“ in Vienna. Traffic will be rerouted via alternative routes and might lead to temporarily increased latency for impacted routes. Duration: up to 3 hours.
Scheduled at 2025-02-16 08:00 UTC - February 11, 2025
- Cogent / Planned Network Maintenance on 2024-02-11
Maintenance completed.
Resolved at 2025-02-12 11:16 UTCMaintenance rescheduled to 12:00 CET.
Rescheduled at 2025-02-12 11:00 UTCMaintenance postponed. A new time windows will be provided as soon as possible.
Rescheduled at 2025-02-11 10:16 UTCMaintenance in progress.
In Progress at 2025-02-11 10:00 UTCTraffic will be rerouted by us via other networks while the work is performed. No impact expected for client systems, but latency might be temporarily increased for traffic that usually transits their network. Expected duration: 90 minutes
Scheduled at 2025-02-11 10:00 UTC