Service Status

We continuously monitor our infrastructure and its related services.

ServiceAvailabilityStatus
ServiceClient AreaAvailability100.00 %StatusOperational
ServiceNetwork & InfrastructureAvailability99.99 %StatusOperational
ServiceVirtual ServersAvailability100.00 %StatusOperational
ServiceStorage ServersAvailability100.00 %StatusOperational
ServiceDedicated ServersAvailability100.00 %StatusOperational

Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.

Active/Scheduled Incidents


No incident so far.

Past Incidents


March 31, 2025
Maintenance of the Linux Package Mirror

Maintenance completed.

Resolved at 2025-03-31 06:46 UTC

Maintenance in progress

In Progress at 2025-03-31 06:33 UTC

Maintenance of the Linux package mirror service (mirror.alwyzon.net). Expected duration and impact: installation of packages and updates might not be possible for up to 15 minutes

Scheduled at 2025-03-31 06:30 UTC
February 25, 2025
Maintenance of the Client Area

Maintenance completed.

Resolved at 2025-02-25 16:36 UTC

Minor upgrades of the client area on from 10:00 to 10:30 (UTC). No impact on customer servers, but the panel will be disabled for up to 30 minutes.

In Progress at 2025-02-25 16:06 UTC
February 17, 2025
Scheduled Maintenance in Vienna (spine1-vie-at) at 2025-02-17

Maintenance completed.

Resolved at 2025-02-18 09:30 UTC

Maintenance started.

In Progress at 2025-02-18 09:09 UTC

Upgrade of router „spine1-vie-at“ in Vienna. All traffic will be routed via the other spine router during this maintenance. No impact on customer services expected. Duration: up to 90 minutes.

Scheduled at 2025-02-17 10:00 UTC
February 18, 2025
Scheduled Maintenance in Vienna (edge1-vie-at) at 2025-02-18

Maintenance completed.

Resolved at 2025-02-19 08:40 UTC

Maintenance in progress.

In Progress at 2025-02-19 08:01 UTC

Upgrade of router „edge1-vie-at“ in Vienna. Traffic will be rerouted via alternative routes and might lead to temporarily increased latency for impacted routes. Duration: up to 90 minutes.

Scheduled at 2025-02-18 08:00 UTC
February 16, 2025
Scheduled Maintenance in Vienna (edge2-vie-at) at 2025-02-16

Maintenance completed.

Resolved at 2025-02-17 11:50 UTC

Maintenance in progress.

In Progress at 2025-02-17 08:01 UTC

Upgrade of router „edge2-vie-at“ in Vienna. Traffic will be rerouted via alternative routes and might lead to temporarily increased latency for impacted routes. Duration: up to 3 hours.

Scheduled at 2025-02-16 08:00 UTC
February 11, 2025
Cogent / Planned Network Maintenance on 2024-02-11

Maintenance completed.

Resolved at 2025-02-12 11:16 UTC

Maintenance rescheduled to 12:00 CET.

Rescheduled at 2025-02-12 11:00 UTC

Maintenance postponed. A new time windows will be provided as soon as possible.

Rescheduled at 2025-02-11 10:16 UTC

Maintenance in progress.

In Progress at 2025-02-11 10:00 UTC

Traffic will be rerouted by us via other networks while the work is performed. No impact expected for client systems, but latency might be temporarily increased for traffic that usually transits their network. Expected duration: 90 minutes

Scheduled at 2025-02-11 10:00 UTC