Service Status
We continuously monitor our infrastructure and its related services.
| Service | Availability | Status |
|---|---|---|
| ServiceClient Area | Availability100.00 % | StatusOperational |
| ServiceNetwork & Infrastructure | Availability99.99 % | StatusOperational |
| ServiceVirtual Servers | Availability100.00 % | StatusOperational |
| ServicePerformance Servers | Availability100.00 % | StatusOperational |
| ServiceStorage Servers | Availability100.00 % | StatusOperational |
| ServiceDedicated Servers | Availability100.00 % | StatusOperational |
Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.
Active Incidents
- No incident so far.
Past Incidents
- March 9, 2023
- Issues with one of the EPYC-powered Hypervisors
The failed hypervisor has been restored. The "Virtual Servers" running on this machine are currently booting up and should be online again any moment.
Resolved at 2023-03-09 13:55 UTCWe are looking into an issue with one of the hypervisors used to serve the "Virtual Servers". Update underway, sorry for the inconvenience.
Investigating at 2023-03-09 13:21 UTC - March 6, 2023
- Maintenance of the DNS Recursors
Maintenance completed.
Resolved at 2023-03-06 10:07 UTCMaintenance in progress.
In Progress at 2023-03-06 07:05 UTCScheduled maintenance of the DNS recursors in Vienna. Maintenance is applied to one DNS server at a time and should have no impact on DNS resolution. Should you nevertheless experience issues, check if you have all DNS servers configured in your servers network config (see /etc/resolv.conf)!
Scheduled at 2023-03-06 07:00 UTC - March 1, 2023
- Scheduled Network Maintenance
Maintenance completed.
Resolved at 2023-03-01 07:18 UTCMaintenance in progress.
In Progress at 2023-03-01 06:34 UTCMaintenance of one of the Edge Routers (edge1.vie) in Vienna scheduled for 2023-03-01. No impact expected for customer systems. Traffic will be rerouted over alternative routes. Expected duration: up to 1 hour.
Scheduled at 2023-03-01 06:30 UTC - February 27, 2023
- Scheduled Maintenance of the Client Area
Maintenance completed.
Resolved at 2023-02-27 06:38 UTCMaintenance in progress.
In Progress at 2023-02-27 06:32 UTCMinor upgrades of the client area on 2023-02-27 from 06:30 to 07:00 (UTC). No impact on customer servers, but the panel will be disabled for up to 30 minutes.
Scheduled at 2023-02-27 06:30 UTC